Retail Talent Solutions
Talogy helps multi-location retailers hire to one standard, screen for real service orientation at volume, and build the manager bench before they need it.
Chosen by the world's top employers
Retail turnover nears 60% a year, and peak compresses it into weeks. You hire 3,000 for the holidays; by January, fewer than 800 remain, half of them predictable at screening.
Same playbook, different Customer Experience. CX scores swing 30 points between stores in one region. Same product, same training — the top stores just hired differently. ServiceFit replicates that everywhere, by design not luck.
Get poached and the whole store drops a quarter. Strong managers are built through deliberate hiring and promotion. Caliper maps who can grow into the role before the seat opens up.
Three years of culture training, yet no way to screen who actually cares. ServiceFit reads the traits behind real service — empathy, patience, engagement. Either it's there or it isn't.
50 stores mean 50 hiring standards. Top retailers start seasonal hiring 10 to 14 weeks out. ServiceFit and I-Grade apply one standard across every store, at the speed retail moves.
60%
of retail HR leaders say frontline replacement costs $3,000–$5,000 per associate, with seasonal peak turnover reaching 200%.
Source: NRF Retail Workforce Report · 2024
30pts
avg swing in Customer Experience scores between top and bottom stores in one region, driven by who got hired, not by training spend.
Source: Retail CX Benchmark · 2024
Boots processes hundreds of thousands of applicants annually.
Assessment turnaround from 3.5 days to 8 hours. Candidate completion from 69% to 89%. Same volume. Different process.
McDonald's ran 130+ executive leadership assessments with Talogy across multiple global regions.
One consistent standard for identifying who is ready to lead — regardless of geography or local management opinion.
We map your roles across the store network — floor associate, shift lead, store manager, regional — and define what good looks like at each level. Assessments match the role, not a generic job category.
Candidates complete the right Talogy assessment for their role. Fast. Mobile-friendly. Works for both high-volume seasonal hiring and one-off management appointments.
Your managers see a ranked shortlist with coaching notes and behavioral insights for every candidate. One consistent standard. Applied the same way in every store.
Retail turnover close to 60% a year means you are always hiring. The question is whether you are hiring to fill the seat or to keep it filled.
Built for retail HR, with every conversation focused on what matters on the floor of every store.
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